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Spell Check in Safari

March 15, 2010 in Apple, How To by JoeW | View Comments

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For those like me that use Safari as an alternative to Internet Explorer (let’s face it there are times when this is necessary) and have got used to the fact that it’s spell checker runs as you type may sometimes get annoyed with the fact that by default it uses American English.

However you’ll also be glad to know there is an easy way to change this:

  • Open up a text box in the web (google or whatever) type a word incorrectly. Right click the word.
  • Choose “Spelling and Grammar” then “Show Spelling and Grammar”.
  • Now choose your language from the drop down box.

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How to Install Fonts

February 17, 2010 in How To, Microsoft by Susan MetCalfe | View Comments

When installing fonts the first thing is to save them somewhere (I normally prefer a memory key as it’s easy to find when you get to the install step) however it’s also fine to just save it to your desktop if you have received it by email.

Once you have your font saved you need to do the following:

Windows XP/2000

  • Click Start, and then click Run.
  • Type %windir%\fonts, and then click OK:
  • On the File menu, click Install New Font.
  • In the Drives box, click the drive that contains the font that you want to add.
  • In the Folders box, click the folder that contains the font that you want to add, and then click OK.
  • In the List of fonts box, click the font that you want to add. To select more than one font at a time, press and hold the CTRL key while you select each font.
  • Click to select the Copy Fonts To Fonts Folder check box. The new font is saved in the Windows\Fonts folder.
  • Click OK.

Windows Vista/Windows 7

  • Right-click the font you want to install and click Install.

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BlackBerry Decryption Error

February 11, 2010 in BlackBerry, How To, Knowledge Base by JamesH | View Comments

In the last couple of days I have deployed two BlackBerry Enterprise Servers for customers and in one case where I was reinstalling the existing BES I saw what is a very common issue.

On the handheld the error message reads:
transaction error-decryption error, and in the server event logs you may see {user_name} DecryptDecompress() failed, Tag=24207815, Error=609

This message will occur when the user’s encryption key has expired and needs to be regenerated. To regenerate a key from the device do the following:

  • Go to Options (Settings then Options on some devices)
  • Select Security Options
  • Select General Settings
  • Scroll down to Services and highlight “Desktop [SXXXXXXXX] (***)”
  • Press the trackwheel or Menu Button and select “Regenerate Encryption Key”

Once you have performed these steps it should resolve the “DecryptDecompress() failed” error. Once that issue is resolve ensure that “Connection and Collaboration Services” is enabled for this user.

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