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The term computer virus is thrown around everywhere when computers become slow or behave strangely and like the term crash isn’t always used in the right context or to describe accurately what’s going on. Often used to refer to several types of things, viruses can include malware, spyware, and adware, though a true virus is an invasive program that is capable of copying itself and spreading from machine to machine.

Some of these are more annoying than destructive, but some can complete destroy the functionality of your computer. There are some basic steps in preventing the spread and infection of any type of malware:

  • Use anti-virus protection software! If you are a GuardianMIS customer, you are automatically provided with our managed services software. We keep it up to date, manage the quarantined files for you, and run scans as needed! The most common anti virus in the home is AVG and Microsoft Security Essentials both of which have a free and commercial product, and in the business environment Symantec and McAfee
  • Don’t click on questionable prompts! Many times users receive prompts to install things like “Anti-Virus 2009″ or “Microsoft Spyware Protect 2009.” Sounds legit doesn’t it!These are basically installation prompts for malware! If you do mistakenly click on something like this, hold down the power button until your PC goes off and call the helpdesk on 0845 600 2552
  • Don’t open attachments you aren’t expecting or from someone you don’t know!
  • If you can help it don’t have admin rights on your primary login (have a separate account for admin rights).

Even if you are well protected and take extra precautions, it is still possible to become infected. If you feel like your computer isn’t operating correctly, please contact us! We’ll dish up some chicken soup for your computer and you’ll be back to normal in no time!

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It’s been an interesting start to the new year.  We have seen exceptionally low temperatures leading to people becoming ill with cold and flu type symptoms (including me) and then everyone getting stuck at home because of snow and ice.

At Solsis we can proudly say this did not affect our service, ALL of our engineers where able to work from home and the office (where they could get in) and have full access to our internal systems and intern our customers system via remote access.

Using Solsis GUARDIANtalk VOIP technology calls where seamlessly re-routed to engineers who had full functionality including call transfer, conferencing and all the other features you’d expect in the office.  In addition, our web based managed services applications allowed us to access customer servers and desktops without interruption.

With more extreme weather on the way we are happy to say that the service we provide can keep running as long as you need us to.

Please visit www.solsis.co.uk for more information about all the services we can provide.

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